Responsible Gaming at 900bet

Gambling should always be a source of entertainment, never a source of stress. 900bet is committed to giving every Bangladesh player the tools, knowledge, and support they need to stay in control and play safely.

🔞 21+ Only 🛡️ Self-Exclusion ⏱️ Time-Out Tools 💰 Deposit Limits

Our Commitment to You

At 900bet, responsible gaming is not a checkbox — it is a core part of how we operate. We genuinely believe that a sustainable, enjoyable platform is one where players feel safe, informed, and empowered to make healthy choices about their gambling habits. Every tool on this page is available to all registered players at no cost, at any time, without any waiting period or penalty.

Gambling on the 900bet platform — whether it is cricket betting on the BPL or T20 World Cup, spinning slots, or playing live casino tables — is intended to be a leisure activity. Like any leisure activity, it carries risks when not approached with awareness and discipline. The resources on this page are here to make sure those risks stay manageable for every player across Bangladesh, from Dhaka to Chittagong to Cox's Bazar.

🔞 Strictly 21+ — No Exceptions

The 900bet platform is available exclusively to adults aged 21 years and above. Age verification is a mandatory part of the account registration and withdrawal process. Any account found to belong to a person under 21 will be immediately suspended, all associated funds forfeited, and the matter reported to relevant authorities where required by law. We urge parents and guardians to use device-level parental controls to prevent underage access to online gambling platforms.

Your Safety Tools

900bet provides a suite of practical tools designed to give you direct control over your gambling activity. You can activate any of these tools at any time by contacting our support team at [email protected] or via the 24/7 live chat on the platform.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately when reduced.

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Time-Out

Take a short break of 24 hours, 7 days, or 30 days. Your account is suspended for the chosen period.

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Self-Exclusion

Request a long-term exclusion of 3, 6, or 12 months — or a permanent closure — at any time.

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Activity History

Review your full gaming history, deposit totals, withdrawal records, and net win/loss figures.

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Reality Check

Set an in-session reminder that alerts you after a chosen time interval so you stay aware of how long you have been playing.

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Loss Limits

Define the maximum net loss you are comfortable with per day, week, or month. Once reached, further play is blocked for the period.

All limit reductions and time-out requests on 900bet take effect immediately. Limit increases, however, are subject to a mandatory 72-hour cooling-off period before they come into force — giving you time to reconsider before any increase is applied.

Self-Exclusion — A Closer Look

Self-exclusion is one of the most powerful tools available to a player who feels that gambling has begun to affect their wellbeing. When you self-exclude from 900bet, your account is immediately deactivated. You will not be able to log in, place bets, deposit funds, or receive promotional communications for the entire duration of the exclusion period.

How to Request Self-Exclusion

  • Contact the 900bet support team via live chat or email at [email protected] with the subject line "Self-Exclusion Request".
  • State your registered username, mobile number, and the exclusion duration you are requesting (3 months, 6 months, 12 months, or permanent).
  • Our team will verify your identity and activate the exclusion within one hour of receiving your request.
  • You will receive a confirmation message once the exclusion is active.

What Happens During Self-Exclusion?

  • Account access: Your account is locked and you cannot log in for the duration.
  • Marketing: All promotional emails, SMS notifications, and bonus offers are immediately suspended.
  • Balance withdrawal: Any remaining balance in your account can be withdrawn before the exclusion takes effect. Contact support to arrange this.
  • Returning after exclusion: When the exclusion period ends, you must actively contact support to reopen your account. It will not reopen automatically. A 48-hour cooling-off period applies before access is restored.
  • Permanent exclusion: A permanent self-exclusion is irreversible. The account will never be reopened under any circumstances.

Important: If you choose to self-exclude, we strongly advise you to also self-exclude from other gambling platforms you use. 900bet's self-exclusion covers only the 900bet platform. Please consider using any wider exclusion tools available to you.

Deposit Limits Explained

Setting a deposit limit is one of the simplest and most effective ways to maintain control over your gambling budget. A deposit limit puts a hard ceiling on the total amount you can transfer into your 900bet account within a defined time window — daily, weekly, or monthly. Once the limit is reached, no further deposits will be accepted until the period resets.

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    Contact Support Reach the 900bet support team via live chat or email and request a deposit limit. Specify the limit amount in BDT (e.g., ৳5,000 per day) and the time window (daily / weekly / monthly).
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    Immediate Activation Deposit limit reductions are applied to your account immediately. You will receive a confirmation once the limit is in place.
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    Changing Your Limit To reduce a limit further, the change takes effect instantly. To increase a limit or remove it entirely, a mandatory 72-hour cooling-off period applies before the change is processed.
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    Monitoring Your Deposits You can check your total deposits for the current period at any time by reviewing your transaction history in the account section or by asking the support team.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is beginning to cause harm. If you recognise any of these patterns in your own behaviour, we encourage you to use the tools on this page or reach out to our support team immediately.

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    Chasing losses. Continuing to gamble in order to recover money you have already lost, often by placing larger bets than intended.
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    Losing track of time. Spending far more time gambling than you planned, regularly missing meals, sleep, or important responsibilities.
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    Hiding your gambling. Feeling the need to conceal how much you are gambling — or how much you have lost — from family members, friends, or colleagues.
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    Gambling to cope. Using gambling as a way to escape stress, anxiety, loneliness, or other emotional difficulties rather than for entertainment.
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    Borrowing to gamble. Taking loans, using credit cards, or borrowing money from friends or family to fund gambling activity.
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    Irritability when not gambling. Feeling restless, agitated, or unable to concentrate when you are not actively gambling or thinking about gambling.
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    Failed attempts to stop. Making repeated unsuccessful attempts to reduce or stop gambling, even when you are aware it is causing problems in your life.

You are not alone. Problem gambling affects people from all backgrounds and income levels. Recognising the signs is the first and most important step toward getting back in control. The 900bet support team is available 24 hours a day, seven days a week, and will never judge you for reaching out.

How 900bet Supports Safe Play

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Proactive Account Monitoring

Our platform continuously monitors player accounts for patterns associated with problem gambling — including rapid deposit sequences, unusually long sessions, and significant loss streaks. Where our systems flag a concern, a trained member of the 900bet responsible gaming team may reach out to check on your wellbeing. This outreach is non-judgmental and entirely confidential.

Automated + Human Review
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Full Transparency on All Transactions

Every deposit, withdrawal, bet, and win or loss on your 900bet account is recorded and accessible to you at any time. We believe that full visibility over your own financial activity is essential to staying in control. There are no hidden charges, and your real-money balance is always displayed clearly in your account dashboard.

No Hidden Fees
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Parental Controls Guidance

If you share a device with younger family members, we strongly recommend activating parental controls at the operating system or browser level. On Android and iOS devices, you can restrict access to specific websites or require a passcode to open browsers. 900bet supports all efforts by parents and guardians in Bangladesh to prevent underage access to gambling content.

Family Safety
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Clear Terms and Fair Play Standards

Our bonus terms, wagering requirements, and game rules are written in plain English and are always available to read before you claim any offer. We do not hide conditions in fine print. All games on the 900bet platform use certified random number generators to ensure that every outcome is genuinely fair and unpredictable.

RNG Certified Games
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24/7 Support for Responsible Gaming Requests

Responsible gaming requests — including self-exclusion, deposit limits, time-outs, and loss limits — are treated as the highest priority by our support team. You will never be put on a waiting list, upsold, or discouraged from using these tools. A responsible gaming request submitted at any hour of the day will be processed within one hour.

1-Hour Response Guarantee

Need Help? Reach Out Now

If you feel that gambling is affecting your mental health, your finances, or your relationships, the most important thing you can do right now is talk to someone. The 900bet support team is here around the clock and will treat your situation with complete discretion and respect.

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900bet Responsible Gaming Support

Our support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email. All responsible gaming enquiries are handled with full confidentiality.

[email protected]

What to Say When You Contact Us

You do not need to have all the answers before you reach out. Simply tell us that you have concerns about your gambling, and our team will guide you through the available options. Suggested starting points:

  • "I would like to set a deposit limit on my account."
  • "I need a time-out from the platform for [number] days."
  • "I would like to self-exclude for [duration]."
  • "I am concerned about my gambling and need advice."

Play Smart, Play Safely

When you are ready to play, 900bet offers cricket betting, live casino games, crash games, bingo, and hundreds of slots — all on a platform built with your safety in mind. Set your limits, stay informed, and enjoy the game.

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21+ only. Gambling can be addictive — please use our responsible gaming tools or contact support if you need help. See our Privacy Policy for details on how we protect your data.